Our Privacy Policy Statement 

In the course of the financial planning process, our clients provide us with intimate details of their financial situation and of their dreams and aspirations.  This information is a sacred trust that we don’t take lightly.  Protection of this information from unauthorized use has always been of the utmost importance and we have taken measures to ensure its protection.  Following is our Privacy Policy Statement which outlines our policies and processes for the various aspects of information collection and use.

The Six Steps In The Lifecycle Of Information Flow

·         Collection – How is information gathered?

·         Use – What happens to it?

·         Disclosure – Who sees it?

·         Retention – How long is it kept?

·         Security – Where is it retained?

·         Disposal – How is it destroyed?

Collection:

We collect personal client information through questionnaires filled out by our client discussions in person and via telephone and e-mail with our client

Use:

Personal client information collected is necessary and is used in the course of the personal financial planning process.  Complete, up-to-date and accurate information on the personal financial situation and circumstances as well as future needs, goals and objectives of each client, is necessary for us to provide financial advice and to develop sound financial strategies.

Personal client information on likes, dislikes and interests is used to provide exceptional individual service to our clients.

Disclosure:

The personal client information provided on application forms for financial products is submitted to the appropriate financial institution for their use in opening and administering financial account(s) for our client.  The financial institution is also bound by privacy legislation and its own privacy policy.
 

For regulatory purposes, self regulatory organizations including Market Regulation Services Inc., the Investment Dealers Association of Canada, the Mutual Fund Dealers Association of Canada, Bourse de Montreal Inc., and the Canadian Investor Protection Fund (collectively, "SROs") require access to personal information of current and former clients, employees, agents, directors, officers, partners and others that has been collected or used by Regulated Persons. SROs collect, use or disclose such personal information obtained from Regulated Persons for regulatory purposes, including:

• Surveillance of trading-related activity,

• Sales, financial compliance, trade desk review and  other regulatory audits,

• Investigation of potential regulatory and statutory violations,

• Regulatory databases,

• Enforcement or disciplinary proceedings,

• Reporting to securities regulators, and information-sharing with securities regulatory authorities, regulated marketplaces, other self-regulatory organizations and law enforcement agencies in any jurisdiction in connection with any of the foregoing.

Personal client information collected will never be sold or distributed in any way, for any reason, to any person(s) outside of our organization except as required by law and/or as described above.

Upon written request, a client will be provided with access to their personal information.  The information will be provided within 30 days of receiving a request, as allowed by the Act (PIPA).

Retention:

Personal client information collected is retained as long as it is deemed necessary, for duration of the client relationship or as long as is required by law and/or regulation, whichever is longer.

Security:

Personal client information collected is kept in paper files and/or in digital format on our premises or in such other location(s) as is deemed necessary or beneficial.  Security measures are in place to protect the information from access outside of our organization. 

Employees and associates of MacIntosh Financial Group Ltd. have signed confidentiality agreements, declaring all personal client information will be kept in strictest confidence and will not be discussed with anyone outside of our organization without express permission of the client.

Disposal:

When personal client information is no longer required to be maintained, utmost care is taken to dispose of the information in a secure manner.  Paper documents are thoroughly shredded and electronic documents are deleted.